What does the free presence include?
The public profile in six languages, official links and the available public agenda with its sources remain free indefinitely. Free presence includes no private MCP access.
How does a paid programme start and end?
After a quotation confirms available services, scope and start date, your agreement covers 12 months, billed monthly. Prices exclude VAT, with the monthly amount and annual total shown. There is no immediate payment on this page or automatic renewal.
Must a municipality covered by the intermunicipal programme pay again?
No additional municipal subscription is due for the same services covered by the intermunicipal programme. If a corresponding municipal subscription already exists, its transfer and end date are agreed with you, without double billing. A single allowance is shared between member municipalities; municipal allowances are not added together. Out-of-scope services require a separate agreement.
What is the central municipality option?
One option per intermunicipal contract reserves 12 annual events and one additional simultaneous opening for one designated municipality, without increasing the shared allowance for other municipalities: €149 excluding VAT per month, or €1,788 over 12 months. It keeps the same buyer, invoice and end date; the first year grants one event credit per remaining month. It changes no MCP permissions.
What is the scope for a department?
A department receives a quotation for its own facilities, programmes and verified delegations. Funding or a subscription grants no management rights over every organisation in the territory.
How are events and admissions counted?
Publication in the public agenda stays free and uses no allowance. Allowances apply to events with registration management: the annual number and the number with registrations open at the same time are separate limits. Each event allows up to 30 sessions and 1,000 cumulative admissions. A group may reserve several places; admissions do not necessarily represent unique people.
What private access can our AI assistant receive?
Depending on the programme: reading; reading with preparation and authorised exports; or expressly authorised actions. Private connectivity is in preparation; activation is confirmed by quotation after feature and assistant compatibility checks. Access requires a compatible client, authentication and a revocable mandate limited to authorised data and actions.
Who may view contact details and export data?
Authorised people with a legitimate need and permissions covering the relevant scope. Contact details may be accessible when authorised; they are not public. Neither a subscription nor funding creates general rights over territorial data.
Which accounts and support are provided?
Municipalities have at least 2 named accounts, or 3 at the €499 monthly tier, excluding VAT. The €99 and €199 tiers offer written support; the €299 and €499 tiers include a 30-minute annual review. An intermunicipal programme provides 2 territorial administrators and up to 2 contacts per municipality, with controlled activation, one hour of central setup and a 45-minute annual review. The target first response is 2 working days, without a contractual service-level guarantee.
Which exports and reporting history are included?
Authorised standard CSV exports are included when available; bespoke data processing requires a quotation. Aggregated statistics history depends on the programme and builds over time. It does not determine personal-data retention, which follows its purposes and applicable rules.
Does a subscription guarantee a recommendation or an AI citation?
No. Editorial choices remain independent. The public catalogue distinguishes NLocale as publisher, original sources and checks performed; MCP connectivity guarantees neither search visibility nor citation by an assistant.
How do we order, and who signs the agreement?
We provide a detailed quotation for the authority or authorised organisation identified in it, signed by its authorised representative. Your public procurement team determines the applicable procedure based on the total estimated requirement, duration, options and your organisation’s rules.
Who confirms event times?
The organiser or official source named on the event page provides the times. An update date, where available, helps indicate how current the information is. Check for changes with the organiser before travelling; listing an event does not mean NLocale has verified it on site.
Are social media and campaigns included?
No. Content creation, social media management and campaigns require a separate quotation. Services and approvals are agreed before delivery.